Privacy Policy
Last updated: April 26, 2026
At Luis Rivera IT Professional Services, the privacy of our clients and visitors is a fundamental pillar of our professional ethics. This Privacy Policy details how we handle your information securely, transparently, and ethically.
1. Data Controller
The entity responsible for the processing of data collected on this website is:
- Name: Luis Rivera-González (Luis Rivera IT Professional Services)
- Location: Mayagüez, Puerto Rico
- Contact Email: luis.rivera@itprservices.com
2. Data We Collect
We only collect the information necessary to provide a professional and personalized experience:
- Contact Forms: Name, company name, and email address.
- Resource Downloads (Lead Magnets): Professional information provided voluntarily to access guides, templates, and educational content.
3. Purpose of Processing
Your data is used exclusively for:
- Provision of technology and database consulting services.
- Sending information about new corporate training programs and AI resources.
- Administrative management, quoting, and billing.
- Improving the user experience through traffic analysis.
4. Ethical Use of Artificial Intelligence (Data Security)
As AI experts, we guarantee a total shielding of your information:
- AI Privacy: Under no circumstances do we share confidential, financial, or private data of our clients with public AI models (such as ChatGPT, Google Gemini, or Claude) during our consulting or training sessions.
- Secure Environments: We prioritize the use of enterprise instances and "Zero Data Retention" protocols to ensure that your intellectual property is never used to train external models.
5. Cookies and Analytics Tools
This site uses Google Analytics to understand how visitors interact with the content. This allows us to improve navigation and the relevance of our services. You can disable cookies from your browser settings at any time.
6. Your Rights (ARCO and Right to be Forgotten)
You have full control over your information. You can exercise your rights at any time:
- Access: Know what data we hold about you.
- Rectification: Request the correction of inaccurate data.
- Cancellation: Request that we delete your data from our databases.
- Opposition: Object to the use of your data for specific purposes (e.g., marketing).
- Right to be Forgotten: Permanent and total deletion of your digital footprint on our infrastructure.
To exercise these rights, send an email to luis.rivera@itprservices.com.
7. Information Security
We implement state-of-the-art technical and organizational measures to protect your data against unauthorized access, alteration, or loss, maintaining the integrity of the infrastructure as a senior IT consultant.